美服《C9》反馈提交指南 教你如何正确支持游戏

2014-07-30 1733

过去几个月我们已经注意,某一些玩家提交的东西分类错误,甚至不知道要在哪里进行提交。因此,在这里我们要给大家普及一下知识,以得到更好的支持。
* *如果你正在经历的任何技术问题,请使用游戏名称下的“技术问题”类别。(例如:C9 >技术问题)
* *其他游戏下的技术问题是关于网站和论坛的。
* *在错误的分类下提交投票会导致明显的处理延迟。
如何提交投票
1.前往Webzen.com主页导航上的“支持”,或从任何游戏的“支持>知识库”页面进入。

ticket1.jpg

ticket2.jpg


2.选择一款你有话要说的游戏。

ticket3.jpg


3.选择一篇能最好地描述你关心的事的文章(或单击任何文章)。

ticket4.jpg


4.如果这篇文章不能帮助你,请点击“提交问题”按钮。

ticket5.jpg


5.一定要检查拟提交的问题的分类。(例如:C9 >技术问题)

ticket6.jpg


游戏工作室联盟首选专业玩家网,集合所有网游项目,游戏辅助,等游戏赚钱方法。

 

原文

 Notice – Ticket Submission Guide
We have noticed over the past few month that some of our players have been submitting their tickets in the wrong categories, or could not be able to locate where to submit. Hence we are here to give you a little guide to receive our support better.
**If you are experiencing any technical difficulties from the game, please use “Technical Issues” category under the game’s name. (e.g. C9 > Technical Issues)
**Technical Issues under big category with other games is for problems with website and forums.
**Submitting tickets under wrong categories may cause significant delays in processing.
How to submit a ticket
Go to “Support” from top bar from Webzen.com’s main page, or “Support > Knowledge base” from any game’s main page
Select the game you wish to make a ticket for.
Search for an article that best describes your concern (or click any article).
If the article cannot help you, please click “Submit a Ticket” button.
Make sure to check category of the ticket you are submitting. (e.g. C9 > Technical Issues)

 

免责声明:部分内容转自其他媒体,转载目的在于为游戏工作室传递更多信息,如因作品内容、版权和其他问题请 联系客服